Privacy notice | Elezaby Group

This notice explains how Elezaby Group handles information through this website and its parts inquiries.

Information you provide

If you contact us by email or telephone, you may provide your name, email address, phone number, vehicle details, requested parts and delivery information. We use these details to answer your inquiry and discuss or manage your requested order. Do not send card numbers, passwords or sensitive identity documents through the inquiry tool.

How the inquiry tool works

The form prepares a message in your own email application. Its fields are processed in your browser and are not submitted to a website backend. Your email provider processes the message when you choose to send it. We receive the information only when the email is sent to us.

Technical data and cookies

The web host may record standard request information, such as IP address, request time, requested page and browser details, for website operation and security. This website does not add advertising trackers, analytics scripts or marketing cookies.

Use and disclosure

Inquiry information is used for customer communication and requested services. Relevant information may be shared with service providers involved in handling your request or delivery, or where legally required. An inquiry is not a newsletter subscription.

Retention and requests

Information is kept as needed to handle the inquiry or transaction and relevant recordkeeping obligations. Contact us to request access, correction or deletion of information you supplied. Requests are assessed in light of applicable obligations.

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